AF
Adrien F

1 reviews | Active since Jan 2019

22 Jan 2019, 17:43

Discovery Insure delivers excellent services on a claim

We had an accident on the N14 highway , just before the Jean Avenue off ramp. We had immediate response after my call to Discovery Insure with reference numbers as well as the case manager 's details as we arrived home. It was 45 minutes from the time of the incident until we were home and in that time period everything was arranged and the next day the case manager, Nastasja followed up with a call , confirming she received the police case number and she also advised assessor to assess the damage on the car, as well as Avis rental car arranged and to be picked up. Today she already confirmed that the repair have been authorised . We had an incident in 2015 where Discovery Insure assisted us from logging the call until everything was resolved with no hassles. Thank you Nastasja and Discovery Insure!

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Replies (1)
Discovery Insure
Discovery Insure's reply23 Jan 2019, 09:21
Official
Thank you for taking the time to let us know about your experience with us. We constantly want to make your experience pleasant at all times. Natasja will be delighted to receive your compliment.

RegardsDiscovery Insure