Discovery Insure dealing in bad faith and making false promises.

A gentleman called 02 October Claiming to be from Discover and offered me to give a quotation, which he did then he told me what my premium would. I told him I was paying the same so need to change. Then he said that with Discovery I would have no access when claiming, which convinced me to switch to discovery. The nightmare began, when I had to call 8 days after (twice) to get the policy details which I did not automatically. Which then I found that the details on the documents were wrong, my address, my insurance history, my job occupation and guess what I had to pay access!!!! I called discovery again and told them that this not what I agreed to and some details here are wrong. The consultant told that she would request the recordings and will call me back Monday. Monday came no call, I call back on Tuesday to ask for feed, only to be told to wait till Thursday last week they would call me back but still no call. Today I called after discovery has debited my account when I stated that they shouldn't until we sort this out because this is not what I agreed to and my details are wrong and the access issue. Today I am told that no I was called by a broker and it not discoveries fault I must call the broker to fight with and ask them why, and if they were to give me an access free plan my premium would have to increase. Now I was ******* by discover and their brokerage to cancel my insurance with kingprice, and it's taking them more than 2 weeks to get the call recordings, now I am told wait or pay more or cancel.