LK
Lindiwe. Kunene

1 reviews | Active since Nov 2016

14 Nov 2016, 22:07

Discovery insure customer service sucks

<p>My vehicle was at the panelbeaters and discovery insure rented a car for me from avis. Avis then informed me that I needed to return the rental and yet my car was still at the panelbeaters. I duly informed discovery insure. I then left the country for a few days. On my return and on returning the rental to avis, I was charged for the extra days. All efforts to get help from discovery have proved fruitless. Even an email to their complaints dept has not been responded to. Two weeks later. I am still waiting for a response from discovery. SHODDY AND UNPROFESSIONAL SERVICE. WORST INSURANCE COMPANY EVER. </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply15 Nov 2016, 09:25
Official

Dear Lindiwe

We apologize for any frustration we may have caused regarding your car hire.

We are looking into the matter and our complaints team will respond accordingly.

Regards

Thabani