AK
Alex K

1 reviews | Active since Sept 2019

19 Sept 2019, 10:27

Discovery Insure coming to the party!

I Recently had a break in and theft of numerous items out my home, namely some important camera equipment I use for work.

I'd had only been a discovery insure client for just over a year. Margaret Mogapi handled the case very well.

The claim was completed and closed within 2 weeks of the incident, Discovery were very thorough and as long as I could provide photographic evidence of my items and follow the usual procedure, they paid out.

Its worth noting to take photos and keep evidence of your items going forward, this makes the process a lot smoother.

I will gladly continue to use Discovery insure, never once did they make me feel like I was somehow the "*****" in this process, a common thing sometimes when you feel like your insurance company mistrusts you (my previous claim was not as smooth with another company)

The fact that I can call on Discovery and rely on them when they are needed gives me peace of mind and I will continue to use their services across the board, I am a satisfied client to say the least.

Thank you again Discovery and your awesome team.

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Replies (1)
Discovery Insure
Discovery Insure's reply19 Sept 2019, 11:10
Official
Good day Alex, 


Trust you are well. 


We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 


Regards
Discovery Insure