Discovery Insure Claims - Dissapointing

Good Day Discovery Insure Team Messages and emails have been send an ZERO response been received and or acceptable communication with progress and conclusion of my claim Maureen Siobo and Nthombizodwa Ngobese working in claims department your attitudes are terrible when it comes to client liaison - The least you could do is send me an email or sms as part of your communication to me but instead YOU DELETE MY EMAILS WITOUT READING IT and NOT TAKING MY CALLS that is why we have a read receipt on this to see if you are willing to deliver the service and deal with my queries as expected. I am seriously worried that you DISCOVERY would be there when I am stranded in a time of need. Your brand is phenomenal and you do not deserve individuals like this in your organisation that unfortunately does not believe in your values as well. Ask Maureen and Nthombizodwa if they have ever corresponded with me in person post my initial claim and responded to me at any point in time as the custodians of the claim allocated.

20 minutes plus on average per call all the time