IC
Ian C

1 reviews | Active since May 2022

16 Aug 2024, 17:33

Discovery insure claims and requesting recordings

1st time ever making a claim, been with discovery insure for 4 years.

They can consider my policy and my wifes policy cancelled, when you request a call recording they make it such a delay. Been phoning for 2 weeks to follow up and still nothing!

Absolutely pathetic service and wouldn't recommend to my worst enemy.

0
Replies (2)
IC
Ian C's update26 Aug 2024, 07:49
Reviewer Update
Well I still havent been contacted and it still isn't sorted out.

Your customer service is a joke
IC
Ian C's update31 Aug 2024, 07:59
Reviewer Update
Please send a link in this regard as I cannot find any recording on the portal where my first recording was loaded.
Thank you