DD
Dinesh D
1 reviews | Active since Jul 2019
20 Dec 2021, 09:59
Discovery Insure Claims
Good Day,
Poor service when attempting to log a claim via telephone. Called twice and waited 10mins on average, then I got cut off, 1st time the agent answered and then cut me off, the second time I got cut off after 11mins.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
20 Dec 2021, 10:28Good day Dinesh we apologise for the inconvenience experienced, we do not note any known issues with the telephone lines today. You are able to register your claim with us on www.discovery.co.za or the Mobile App in the event that you aren't able to reach us telephonically.
We will however investigate this matter.
Kind regards
Discovery Insure
We will however investigate this matter.
Kind regards
Discovery Insure
Discovery Insure's reply20 Dec 2021, 10:28
Official
Good day Dinesh we apologise for the inconvenience experienced, we do not note any known issues with the telephone lines today. You are able to register your claim with us on www.discovery.co.za or the Mobile App in the event that you aren't able to reach us telephonically.
We will however investigate this matter.
Kind regards
Discovery Insure
We will however investigate this matter.
Kind regards
Discovery Insure
DD
Dinesh D's updateReviewer Update
20 Dec 2021, 10:33These are the two numbers that was used to call 1. Land Line ***) 2. ***).
The reason I did not claim via the app, due to the vehicle not being in my presence. The app require photos of the the incident and the disc to be scanned.
The reason I did not claim via the app, due to the vehicle not being in my presence. The app require photos of the the incident and the disc to be scanned.
DD
Dinesh D's update20 Dec 2021, 10:33
Reviewer Update
These are the two numbers that was used to call 1. Land Line ***) 2. ***).
The reason I did not claim via the app, due to the vehicle not being in my presence. The app require photos of the the incident and the disc to be scanned.
The reason I did not claim via the app, due to the vehicle not being in my presence. The app require photos of the the incident and the disc to be scanned.