Discovery Insure - claim settling delays

That’s the third time you’ve said someone will come back to me . No one does. Ever. Your service is abysmal. A total loss claim should take 2 weeks to settle not 8. Disgusting and shocking and I will continue to post this on all insurance forums. And social media platforms and hello Peter. I want this claim settled by close of business by Tuesday 20th August; I’m sick to death or your recurrent, intentional, and unnecessary delays.

No one has contacted me: I have had no update or progress on claim settlement, despite your assurance above to come back to me without delay: do not private message me. Pick up a phone and phone me. Or reply here, publicly. So even a complaint on this platform doesn’t warrant a phone call or personal endeavour to resolve in your part. All it is is empty words and lip service above. Nothing actually gets done, and no one bothers to address. I am going to cancel, my own and staff bank accounts, life policies and medical aid for all my staff. Discovery is the worst financial service / medical aid, health and service provider on the planet: shocking and abysmal