QL
Queen L

1 reviews | Active since Oct 2013

11 Jun 2019, 13:37

Discovery Insure claim number ********** - Jose Nelson Excellent service

Call waiting period = Excellent, I did not wait on the call for more than 1 minute before someone answered my call to address my claim issue. Compassion = Excellent, The claim consultant made me feel like he also cares and will do his best to help me with my frustrations of a car accident.

Client Service = Amazing, he gave me even more information that I didn't know I needed. He also followed up on the process of my claim process to find out if all is still well.

Value for money = Hell Yeah!!

Thank you Jose Nelson for your excellent service.

0
Replies (1)
Discovery Insure
Discovery Insure's reply11 Jun 2019, 14:09
Official
Thank you for taking the time to let us know about your experience with us. We constantly want to make your experience pleasant at all times. Jose will be delighted to receive your compliment.

Regards
Discovery Insure