CW
Carmelite W

1 reviews | Active since Aug 2019

23 Jan 2024, 14:56

Discovery Insure - Claim No-*** - PATHETIC SERVICE

On the 18/10/2023 one of your clients drove all our outside pots and plants to smithereens. We have been waiting for 3 months to get this matter resolved and be reimbursed for damages. We were tasked to obtain various documents and iterations of documents and we have had ZERO response. Absolutely pathetic, zero communication!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (4)
CW
Carmelite W's update25 Jan 2024, 08:36
Reviewer Update
Dear Discovery

Is someone ever going to contact me?
As I have had zero response from you?
Discovery Insure
Discovery Insure's reply25 Jan 2024, 11:57
Official
Good day Carmelite

We have increased the urgency with the liabilities department for an expeditious resolution.

Regards
Discovery Insure
CW
Carmelite W's update31 Jan 2024, 11:18
Reviewer Update
Can this be escalated to a higher level, I am NOT happy that this is still pending and your Legal liabilities advisor has promised to call and resolve because clearly he does NOT know what he is doing.

Why would discovery only pay for the replacement of broken items and not repairs caused in the damage?????????????????????

PATHETIC ON ANOTHER LEVEL
CW
Carmelite W's update01 Feb 2024, 13:49
Reviewer Update
5TH REQUEST
Can this be escalated to a higher level, I am NOT happy that this is still pending and your Legal liabilities advisor has promised to call and resolve because clearly he does NOT know what he is doing.

Why would discovery only pay for the replacement of broken items and not repairs caused in the damage?????????????????????

PATHETIC ON ANOTHER LEVEL