GF
Gary F

1 reviews | Active since Aug 2016

31 Jan 2018, 12:38

Discovery Insure Claim

A big thank you to Jane Legodi at Discovery Insure Claims for the efficient manner in which she handled, authorised and processed my claim. I only submitted the claim online late Friday evening last week after discovering the damage appliance from a lightening strike that hit my house in the early hours of Wednesday morning. Jane responded this week Tuesday with an initial phone call followed by a confirmation email. Before the close of day yesterday I received a call from the supplier appointed to replace the damaged item. This was just excellent and prompt service. What Jane promised, she delivered on . Great job Jane, well done. Kind regards Gary Freer

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Replies (1)
Discovery Insure
Discovery Insure's reply31 Jan 2018, 15:20
Official

At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.

Thank you for taking the time to share your experience with us.

Regards

Discovery Insure