AVdM
Alwyn Van der Merwe

1 reviews | Active since Jul 2011

05 Feb 2026, 16:25

Discovery Insure cancelled my policy without proper warning.

Discovery Insure cancelled my policy without proper warning.

I was a member of an insurance company since 2001 with a good claim record. My wife and I decided to join Discovery Insure on 01/07/2025 because of their good reputation and excellent benefits they offer. On 28 January 2026 I received an email from them that said that they cancel my policy on 28 February 2026 and the Cancellation reason: Multi-Claimant. My wife's vehicle, my vehicle, our home, household content and portable possessions were insured by them. My wife had a lot of claims,, but I was penalised. I can not take out short term insurance for 3 years. That include my vehicle, home and home content. That cause me a lot of trouble, because my vehicle and home need to be insured. I still owe money on them.

Meanwhile my wife left me and took out insurance with Discovery and she was the one that claim the most.

How can I be penalised if she claimed most of the time.. Please assist me. I need short term insurance desperately.

Our Financial Adviser is P.A. Albertse

0
Replies (1)
Discovery Insure
Discovery Insure's reply05 Feb 2026, 16:36
Official
Good day Alwyn

We're sorry to hear of your experience and will investigate the concerns you raised. We'll revert with feedback as soon as possible.

Regards
Discovery Insure