MATm
Mark Allan Todes mark.todes

1 reviews | Active since Apr 2025

22 Apr 2025, 17:16

Discovery Insure Call Centre Service

I recently traded-in my car for a new one. On the day of the transaction, I phoned Discovery Insure from my car while I was on my way to the dealer, in order to remove my old car from my policy and add the new one. The whole process was handled very effectively on the phone and took not much longer than 10 minutes. Particularly impressive was the call center consultant who was very patient with me through the patches of relatively bad cell phone reception along the way. Full marks to Discovery and their call center service agents.

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Replies (1)
Discovery Insure
Discovery Insure's reply22 Apr 2025, 17:40
Official
Hi Mark,
Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service.
RegardsDiscovery Insure