AM
Andrew M

1 reviews | Active since Nov 2011

12 May 2015, 14:18

Discovery Insure call centre compliment

I lodged a query regarding a debit query on my account with a call to the call centre - the consultant promised to get somebody to call back in a couple minutes .... <br> <br> I was called back by Clarence , who had to do some further investigation , and promised to call back - which he did , and had the resolution to my query - problem solved.<br> <br> Discovery Insure seem to be picking up their game on the efficiency of their call centre staff - well done.

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Replies (1)
Discovery Insure
Discovery Insure's reply12 May 2015, 14:46
Official
Hello Andrew.Morck,

Appreciate the great and honest feedback.

Clarence loves providing Dazzling Service to all our clients and we are so glad to hear that he was able to assist with all concerns you raised.

Kind regards,
Serushin
Discovery Insure