Discovery Insure C-Track Installations - Very Poor Service Levels!!

Discovery Insure C-Track installations are not done correctly the first time. This results in the customer losing more time to allow for the Discovery C-Track installation technicians to return to fix the installation that should have been done correctly the first time. One of the issues is that they are installing re-furbished tracking devices into the vehicles. Where is the quality control? What is the loss in productivity cost for the customer who has to book more time in their workday to accommodate for the return visit from the installation technician? This is poor service Discovery!!!