Discovery Insure & Bank ********* maladministration & complete lack of service

I reported Discovery Insure is not reporting my drives over a month ago and that I had miscalculated points for the weeks leading up to that. A month later Discovery Insure has not bothered fixing either the point recording or miscalculation issues. To make matter worse they are somehow still calculating and penalising my no drive days average points when their app is not even recording my drives - go figure. This has multiple impacts on their other products/benefits and how they charge you, but they either too *********** to fix the problem or conveniently don't want to. Either way, this is ********* conduct and a ******* of their clients. Discovery Bank will then point the finger at their Vitality /Insure division when points are miscalculated or Insure tells you it's a Discovery Bank charging issue. And so I wait for this problem to be resolved. I'm actually questioning why I even bother with them anymore, they set the product and behavioral rules for clients to follow and then don't administer of follow them themselves!! I am fed up!!!