1 reviews | Active since May 2014
DISCOVERY INSURE - BAD INSURANCE, BAD SERVICE
<p>When you pay your monthly premiums, you expect your insurance to be there for you in time of distress.</p> <p>After an accident, they towed my car from one panelbeater to another, they stripped it off to assess it. Then eventually they reject the claim for no good reason just when im still trying to deal with them rejecting the claim then they tell me that I am responsible for the cost to tow the car back from the panelbeater. When I get there, the car is striped. I then asked them to ask the panelbeater to assemble it for mebut NO they dont even respond to my emails anymore. In fact they dropped me and my family just like that. Worse our membership is still active and I never missed premium but discovery don't care.</p> <p>I called, sent emails but no response at all take it from a man who experienced it, choose an alternative insurance NOT DISCOVERY INSURE</p>
Good day
Thanks for raising your concerns with us, we acknowledge the comments.
The reason for the claim rejection was given and stated in the letter. The letter also includes the steps you may take to dispute the decision, please refer to the suggested protocol.
Regards
Thabani
Good day
Thanks for raising your concerns with us, we acknowledge the comments.
The reason for the claim rejection was given and stated in the letter. The letter also includes the steps you may take to dispute the decision, please refer to the suggested protocol.
Regards
Thabani
You were too quick to respond, that's not a good s****. My issue here is not only based on rejected claim. that im dealing with accordingly. I also want to understand why my car can't be towed back to us
Wait before you respond, ask your colleague Lerato to forward you all emails I sent her
You were too quick to respond, that's not a good s****. My issue here is not only based on rejected claim. that im dealing with accordingly. I also want to understand why my car can't be towed back to us
Wait before you respond, ask your colleague Lerato to forward you all emails I sent her