DISCOVERY INSURE - BAD EXPERIENCE

I had a claim for a burst geyser with Discovery Insure in 2018. They sent their 'crew' out to do the repairs. Now, three years down the line we are experiencing huge water leaks and damaged ceilings as a result of poor workmanship and ill-advice at the time of the repair. I have been trying for over a week now to have comments from Discovery, but despite many mails being sent to them, all I get back is an automated response and an attempt by them to call me for which they hung up as quickly as I answered. Calling them doesn't get anywhere, as the just drop the call after making you hang on for a long, long time. Useless - would not recommend Discovery Insure - they are quick to take your premium, but they are not available when there are problems. Joanne Bissett