AM
Akhona M

1 reviews | Active since Aug 2019

20 Aug 2019, 15:01

Discovery Insure - Awesome Service

I recently dealt with an assessor from Discovery Insure. His name is Emmitt Reid. It was the best experience I've had in terms of dealing with insurance assessors. The treatment and whole experience from beginning to end exceeded my expectations. The gentleman was courteous and very respectful in every way imaginable. Not that he wasn't or didn't do his job. No, he went through everything thoroughly, but he never made me feel like the ********. My previous insurers made me feel bad about my forced burglary and made me feel as though I called the ******s to come break in my house whilst my kids were asleep. Emmitt interviewed everyone concerned and made sure that he got all the statements and evidence required. The manner in which he did it and his transparency was just awesome. Thank you Emmitt Reid and Lethabo Makgolane, the claims administrator, for the great service and awesome overall experience.

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Replies (1)
Discovery Insure
Discovery Insure's reply20 Aug 2019, 16:09
Official
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

RegardsDiscovery Insure