DISCOVERY INSURE ARE RIPPING THEIR CUSTOMERS OFF!!!!!

I have been in a dispute with Discovery Insure for over a week now. I traded my previous vehicle in and purchased a new vehicle. I was automatically billed an additional R80-00+ for a DQ track when it forms part and parcel of the package I took with Discovery Insure. On speaking with Monique at the call centre today, Monique advised me that Quote "they can't give everything for free" Unquote. Well Monique, Discovery Insure are NOT giving ANYTHING to me for free. I am paying for this as part of the package which I have with Discovery Insure. In addition, Discovery Insure are billing me for something which I don't as yet, have in my vehicle due to the fact that no installer has been available to install the new DQ Track in my vehicle. I expect Discovery Insure to rectify this with immediate effect and to refund me the R80-00+ which they are overcharging me on a monthly basis or to review my insurance premium.