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Ryan H

1 reviews | Active since Feb 2023

04 Feb 2025, 16:25

Discovery insure appalling

Discovery Insure has put up my car insurance premium by 40% without prior warning, my debit order this money was over R700.00 EXTRA on my premium. This now being the second time in the last year. I have not claimed on anything, I have not moved nor changed my habits. I am appalled to say the least.

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Replies (3)
Discovery Insure
Discovery Insure's reply04 Feb 2025, 16:27
Official
Dear Ryan,
 
 Please accept our heartfelt apologies for any difficulty or trouble we have caused you.  
 
 Our team will be in touch to address your concerns.
 
 Regards
 Discovery Insure

Best regards,

Discovery Insure
Discovery Insure's reply05 Feb 2025, 07:34
Official
Hi Ryan,

We would greatly appreciate it if you could share more details about your complaint, such as Policy number or I.D number. This will assist us in expediting the resolution process and providing you with the appropriate assistance.

Regards
Discovery Insure

Best regards,

Discovery Insure
Discovery Insure's reply25 Feb 2025, 11:16
Official
Hi Ryan

We attempted to contact you earlier today using the phone number provided in your review, but unfortunately, we were unable to reach you.

To help us resolve your issue as quickly as possible, could you please share more details about your complaint, such as your claim number. This will allow us to assist you more efficiently.

Thank you for your cooperation.

Regards
Discovery Insure

Best regards,