Discovery Insure App a joke

25 March 2019 I had my vehicle inspected at Tiger Wheel & tyre as requested by Discovery Insure. Got a sensor placed in my vehicle, only to find that the App doesn't work. Modise at TW&T called Discovery and was told it would take 7-10 days for it work. So now I must loos points because of this. 30 March 2019 my husband had his vehilce inspected & sensor placed, downloaded the app and linked the sensor no problem. During the week I phoned the support centre to query when the app would be working, i was told to wait 48hrs and try again which I did and still nothing. 04 April I got a call from a lady saying she tried the app with my ID number & now its working, I must download it again. It is STILL not working, now the app says i have registered too many times. I phoned the call centre again, after having to dial Discovery Insure 4 times to try and be put through the technical department I was shoved from one department to the next, even landed up at the Emergency call centre. Or if the phone goes through ringing, the call gets dropped. Called back again only for an agent to answer but doesn't say anything but I can hear talking and giggling in the background. Phoned again and told the receptionist of this problem, eventually got put through to Sandile who has hopefully reset the application for me to try, AGAIN to use within 24 hours.

Why does the app work for my husband no problem, days after I had my vehicle inspected and received the sensor and downloaded the app? This is extremely frustrating as new clients of this Insurance and already this is the customer service we experiencing.