JC
Jonathan C

1 reviews | Active since Sept 2021

03 Sept 2021, 15:28

DISCOVERY INSURE AND OUR ENGAGEMENT RING

My wife's engagement ring - with two pretty sizeable stones in it - broke while she was playing with our daughter two weeks ago. And, by God's Grace, she managed to find it, at night with a flashlight, lying in the grass. However, the service we received from Clint Joseph at Discovery Insure really made the entire claim and repair process an absolute pleasure.

When the jeweller explained that soldering it together would be a lousy solution and that it would be far better to remake the entire setting, there were no quibbles from Discovery at all. We filled in the online forms, sent through the quote a few days later and the costs of a high quality repair by a craftsman jeweller, for a treasured item, were approved within hours. Incredible service.

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Replies (1)
Discovery Insure
Discovery Insure's reply03 Sept 2021, 16:20
Official
Good day Jonathan C 

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.

Regards
Discovery Insure