Discovery Insure and Greys Panel Beaters Sucks!

I have been a client of Discovery Insure since 2015. I have always thought that paying more for insurance will guarantee excellent service. Boy was I wrong!!! first of all they underestimate repairs, in order to pay as little as possible! secondly they send their clients to sub-standard contractors. in my case a panel beater by the name of Greys AutoBody. What an eye-opener this was. They did shoddy paintwork! they kept my car for six weeks after telling me it will take maximum of seven days. then when I do eventually receive my vehicle, they have lost the window buttons- which they were going to replace in December, i am still waiting.... To open the bonnet of the car is another story, they have "forgotten" to place the lever to finally open the bonnet, which is supposed to jump out through the grill of the car, in the correct position. It points upwards inside the bonnet!!! How do you get something like that wrong?? They didn't replace/repaired what they were supposed to. when I queried with Discovery, I was told that they must have an opportunity to rectify. Well is is six weeks later, and.... I am still waiting.... With not a word from either Greys or Discovery!!! I have photos of all that was not done and will happily share it. I have also decided to cancel my insurance and will go to another insurance. Discovery really doesn't do what they promise. I have had such a ad experience with them and feel that I should warn other people to NOT use Discovery as their inurer.