1 reviews | Active since Jul 2017

25 Feb 2023, 12:57

Discovery Insure and C-Track disappoint

Super disappointed with Discovery Insure and their service provider C-Track. After deciding that paying R1500 for insurance on a 2007 vehicles is ridiculous, I pivoted to Miway and had to have the C-Track tracking device removed, which happened around the 1st Feb. C-Track broke my ignition casing and since reporting this, them coming out to see for themselves... there has been ZERO feedback, like they have gone off the radar. How can Discovery's service provider just not bother... plus Discovery Insure owe me funds from Insure Vitality... and that too has been met with silence. Showing your true colours Discovery... and I am beyond disappointed with how this is being handled, or I should say, NOT HANDLED

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Replies (2)
's update27 Feb 2023, 15:46
Reviewer Update
Thank you, your response is noted. More damage to my ignition unit is inevitable is they do not respond and come up with a solutions... will wait until Wednesday and then relook next steps, if I have not heard anything back.
's update28 Feb 2023, 12:46
Reviewer Update
NOT POSSIBLE. My drivers seat was moved back so the technician DID get into my car and fiddle with the ignition. NOT acceptable Discovery Insure...