TF
Tania F

1 reviews | Active since Jun 2020

11 Jun 2020, 13:35

DISCOVERY INSURE

Moved to Discovery Insure on the 1st June 2020, after 16 years with the same insurance company. I then also collected my new Volvo XC40 from the dealership on the same day. New car, new insurance. The very next day a lady reversed into my brand new vehicle. So after not even being with Discovery Insure for 2 days they handled my claim with such professionalism. Your processes to facilitate and make everything easier is in place and most important it does actually work. Sibongile Ngonyama from Discovery Motor Claims handled the claim like a PRO. From getting my excess waived, to recovering all the costs from the lady's insurance who drove into me, to arranging with the panelbeaters and arranging my rental car that will be waiting for me on Monday. Discovery and Sibongile Ngonyama you are professional. Well done and thank you very much!!

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Replies (1)
Discovery Insure
Discovery Insure's reply11 Jun 2020, 15:38
Official
Good day Tania

Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.

Regards
Discovery Insure