JB
Joerg B
1 reviews | Active since Jul 2012
28 Oct 2019, 18:48
Discovery Insure
I changed my whole insurance portfolio (house, household contents, 2 cars) to Discovery Insure 1st of October. I am struggling now for one month with Discovery to get my insurance profile linked to my Discovery Health profile to be able to use all the benefits without any success. I used to be happy with Discovery but this is very disappointing and not acceptable.
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Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
29 Oct 2019, 10:45Good day Joerg
Thank you for raising your concerns.
The matter has since been taken up with the relevant management team for a resolution.
More information will be provided to you directly.
Regards
Discovery Insure
Thank you for raising your concerns.
The matter has since been taken up with the relevant management team for a resolution.
More information will be provided to you directly.
Regards
Discovery Insure
Discovery Insure's reply29 Oct 2019, 10:45
Official
Good day Joerg
Thank you for raising your concerns.
The matter has since been taken up with the relevant management team for a resolution.
More information will be provided to you directly.
Regards
Discovery Insure
Thank you for raising your concerns.
The matter has since been taken up with the relevant management team for a resolution.
More information will be provided to you directly.
Regards
Discovery Insure
JB
Joerg B's updateReviewer Update
29 Oct 2019, 21:46Thank you for your reply.
A Discovery consultant has called me and the usual as previously experienced, that someone will contact me before close of business with a solution. I don't know how many times I have heard this now. Still nothing. Zero stars I would say....
A Discovery consultant has called me and the usual as previously experienced, that someone will contact me before close of business with a solution. I don't know how many times I have heard this now. Still nothing. Zero stars I would say....
JB
Joerg B's update29 Oct 2019, 21:46
Reviewer Update
Thank you for your reply.
A Discovery consultant has called me and the usual as previously experienced, that someone will contact me before close of business with a solution. I don't know how many times I have heard this now. Still nothing. Zero stars I would say....
A Discovery consultant has called me and the usual as previously experienced, that someone will contact me before close of business with a solution. I don't know how many times I have heard this now. Still nothing. Zero stars I would say....