1 reviews | Active since Nov 2016

11 Oct 2020, 21:12

Discovery insure

After my i incident earlier today, I can't understand how Discovery can ask me what to do. Isn't it the job of the insurer to determine what actions needs to be taken? No claim has been lodged yet and I am stranded without a vehicle. I am starting to consider moving back to Outsurance.

0
Replies (1)
Discovery Insure
Discovery Insure's reply12 Oct 2020, 08:47
Official
Good Day Patrick, 

Please accept our sincerest apology for any inconvenience we have caused you and thank you for bringing this to our attention. 

We have escalated this matter to the relevant department, and will provide you with feedback in due course. 

Regards
Discovery Insure