RH
Regardt H

1 reviews | Active since Dec 2019

02 Dec 2019, 18:14

Discovery Insure

I recently experienced an electrical fault at my home. I contacted Discovery Insure to help provide me with emergency services.

I was directed to Patrick Ndopu from Discovery Insure. Patrick was very professional and assisted me promptly. 5 mins after my call I received a sms, stating that my request had being received and that the electrical company would be contacting me shortly to set up a time to come and attend to my request.

The electrician was at my premises within 3 hours and quickly resolved the issue.

Patrick Ndopu phoned me after the job had been completed and wanted to follow up if I was happy with the job and the service provided.

Being without electricity is never a fun experience, however the service I received from Discovery Insure was quick and efficient to help resolve the electricity issue.

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Replies (1)
Discovery Insure
Discovery Insure's reply03 Dec 2019, 08:56
Official
Good day Regardt, 


Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards
Discovery Insure