A
Amo
1 reviews | Active since May 2026
12 May 2026, 13:56
Discovery insure
I joined Discovery insure then took my car to TW&T they installed a Discovery app in my phone only to find later that the app needed a username and password which I didn’t have i then took my phone back to TW&T they asked me to call Discovery i called 7 times my call will be transferred to the next person and later it will end and there was no one to call back i then thought i made a mistake joining Discovery Insure I thought let me call for the last time at 16:13pm there was Amo I explained my problem she said i can help and she did until i had my digital card and a new password and username. Amo your’e the best I appreciate you
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Discovery Insure's replyOfficial
12 May 2026, 14:04Hi Patience😊
Thank you so much for sharing your experience with us — we truly appreciate your feedback.
We’re really sorry to hear about the frustration you experienced initially with the app setup and the difficulty reaching the right support. That’s certainly not the seamless experience we aim to provide.
That said, it’s wonderful to hear that Amo was able to step in and turn things around for you. We’ll be sure to pass along your kind words and recognition — she will be thrilled to know she made such a positive difference! 🌟
Thank you for your patience and for choosing Discovery Insure. If you ever need assistance again, please don’t hesitate to reach out — we’re here to help.
Warm regards,
Discovery Insure Team
Thank you so much for sharing your experience with us — we truly appreciate your feedback.
We’re really sorry to hear about the frustration you experienced initially with the app setup and the difficulty reaching the right support. That’s certainly not the seamless experience we aim to provide.
That said, it’s wonderful to hear that Amo was able to step in and turn things around for you. We’ll be sure to pass along your kind words and recognition — she will be thrilled to know she made such a positive difference! 🌟
Thank you for your patience and for choosing Discovery Insure. If you ever need assistance again, please don’t hesitate to reach out — we’re here to help.
Warm regards,
Discovery Insure Team
Discovery Insure's reply12 May 2026, 14:04
Official
Hi Patience😊
Thank you so much for sharing your experience with us — we truly appreciate your feedback.
We’re really sorry to hear about the frustration you experienced initially with the app setup and the difficulty reaching the right support. That’s certainly not the seamless experience we aim to provide.
That said, it’s wonderful to hear that Amo was able to step in and turn things around for you. We’ll be sure to pass along your kind words and recognition — she will be thrilled to know she made such a positive difference! 🌟
Thank you for your patience and for choosing Discovery Insure. If you ever need assistance again, please don’t hesitate to reach out — we’re here to help.
Warm regards,
Discovery Insure Team
Thank you so much for sharing your experience with us — we truly appreciate your feedback.
We’re really sorry to hear about the frustration you experienced initially with the app setup and the difficulty reaching the right support. That’s certainly not the seamless experience we aim to provide.
That said, it’s wonderful to hear that Amo was able to step in and turn things around for you. We’ll be sure to pass along your kind words and recognition — she will be thrilled to know she made such a positive difference! 🌟
Thank you for your patience and for choosing Discovery Insure. If you ever need assistance again, please don’t hesitate to reach out — we’re here to help.
Warm regards,
Discovery Insure Team