VT
Vanessa T

1 reviews | Active since Jul 2009

04 May 2023, 15:53

DISCOVERY INSURE

Our vehicle was damaged by a Discovery Insure client on the 04/11/2022...as we have had a NCB for the past 10 years we opted to place a Third Party Claim. To date this has been a logistical nightmare to say the least. We have been advised the vehicle should be repaired by a non-approved Landover repair centre which thus waivers the warranty on the vehicle. We have called and emailed Discovery Insure on a daily basis without any positive response for the past 6 months. We have also requested the matter be escalated and Discovery accept responsibility for the loss of warranty should the vehicle not be repaired by an authorised Landover repair centre.

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Replies (2)
VT
Vanessa T's update06 Jun 2023, 15:13
Reviewer Update
A month later and we are still awaiting a response from Discovery!!!
VT
Vanessa T's update11 Jul 2023, 12:00
Reviewer Update
We still anticipating a response from Discovery Insure with response to our claim!!!!!