TL
Thato L

1 reviews | Active since Jun 2016

17 Mar 2020, 18:13

Discovery Insure

My experience started out rocky, got in an accident and my car had to be towed. But each time I called Discovery to check the progress of the damage assessment they would ask me where my car is, which I found disturbing since it was their service provider and they should know the location of my car. They were also quite bad in getting back to me when I reported to them that Netstar alerted me at midnight that my battery was being removed from my car.

But they arranged my courtesy car swiftly and keep updating me on the progress of the car repairs.

0
Replies (1)
Discovery Insure
Discovery Insure's reply18 Mar 2020, 11:21
Official
Good day Thato L

Thank you for raising your distress following your interaction with our team.

We are looking into the merits of this case and feedback will be provided to you directly. 

Regards
Discovery Insure