Discovery Insure

<p>I submitted a claim with Discovery insure in July and the car was assessed 25/07/16. After the assessment the assessor didn’t give me any feedback siting that I will get a call from my insurance shortly for approval and a breakdown of my claim. A couple of days I receive a sms and e-mail to say that my claim has been approved and I must book my car to the approved panel beater for repairs. I tried to get hold of the administrator handling my claim as I wanted a breakdown of the damages as well as the claim to no avail. I'm yet to get hold of the person handling my claim. I also requested that they find a panel beater closer to either my place of work or home again with no avail. I've instead been harassed by the Discovery approved panel beater whom has been calling me countless times even going as far as calling my place of work even after I've notified them that I need to resolve some issues with my insurance. My claim was submitted in July and I've been in contact with countless managers and consultants at Discovery but none have upheld their promise to e-mail me a break down of the claim and damages. The last manager that identified herself as Bianca also promised to give me a list of panel beaters near my convenience but till today I've received nothing. All I want is for someone to give me the service that I pay for every month and get my car fixed.</p> <p> I'm really disgruntled and have tried to get assistance from the correct channels but it seems as if my plea and cries have fallen on deaf ears.</p> <p> </p> <p> </p>