Discovery Insure

After I was in an accident, the claims agent only got in contact with me after a long time. It has been over a month since the accident and the car is only getting fixed today.

I was told they would arrange for a rental car for when my car went in to be fixed. This only happened once an email was sent from my side, less than a week from the scheduled day. Very poor service.

When I went to pick up the rental car, they did not have adequate card machines, and thus I was told to walk a few blocks to the nearest ATM, in the city center (which is unsafe). I was told no one would be able to take me to an ATM. Absolutely ridiculous and unacceptable service from the side of the car rental service.