1 reviews | Active since Mar 2018
Discovery Insure
My broker convinced me to Discovery Insure. So far the service was good, we had a cracked windscreen and wanted to replace it. I got in contact with my broker who then registered the claim . I then received emails from Tshegofatso Madibo and also SMS confirmation regarding the replacement of the windscreen. I did email a request to get the windscreen fitted at the local PG Auto glass, but Tshegofatso Madibo never responded to my request, I had to call discovery Insure a few times and he was not available so I was promised that they will cal me back. They never called back. Why can't Discovery Insure be open and approve more fitment centers?
Thank you for taking my call.
As discussed, We are glad that your windscreen has been fitted correctly.
We are currently investigating the related service failure and will address the finding internally.
We apologise for any inconvenience caused.
Regards
Preveshen
Discovery Insure
Best regards,
Thank you for taking my call.
As discussed, We are glad that your windscreen has been fitted correctly.
We are currently investigating the related service failure and will address the finding internally.
We apologise for any inconvenience caused.
Regards
Preveshen
Discovery Insure
Best regards,
How is it possible for Discovery to email me now to claim the money back for the windscreen. According to Discovery the money was paid to me in Sep 2018, that is like 7 months after Feb 2018 when the claim was loaded and work done by Glassfit Nelspruit. Really???
How is it possible for Discovery to email me now to claim the money back for the windscreen. According to Discovery the money was paid to me in Sep 2018, that is like 7 months after Feb 2018 when the claim was loaded and work done by Glassfit Nelspruit. Really???