DF
Dina F

1 reviews | Active since Jul 2021

18 Dec 2022, 11:22

Discovery Insure

I reported my alarm and interkom system struck by lightning on 10th December. They approved the claim. The money was paid in my account on 14th December at 17h05 but I have to wait 72 business hours for it to clear. So I'm still with no alarm and interkom system. I'm leaving on 21 December for 2 weeks and I think I will still be with no alarm system because Friday was a public holiday so it's excluded in the 72 hours. I'm very sorry but that's not what an insurance company should look after a woman who lives alone.

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Replies (1)
Discovery Insure
Discovery Insure's reply19 Dec 2022, 15:10
Official
Thank you for your comment, the payment has been released, it currently needs to clear between the different banking institutions.

Our apologies for any inconvenience

Discovery Insure