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Pricilla M

1 reviews | Active since Dec 2019

04 Dec 2019, 11:51

Discovery Insurance - unprofessional and dishonest

My brand new Renault Captur (2015 mode) was written off by Discovery due to an accident I was involved in. Discovery did not give me a choice as per consumers act who/where I want my vehicle to be replace. Discovery forced a replacement on me (2016 model) to be supp**** by MacCarthy / RenaultWoodmead October 2016. A defective vehicles was delivered to start with. I immediately reported this to Discovery Insurance, MacCarthy / RenaultWoodmead and Wesbank. Wesbank nor Discovery NEVER changed the Substitution of Goods when I reported all this since October 2016.

Now that I'm selling this vehicle: CAN'T FIND THE NEW REGISTERED VEHICLE and I've been over charged for 'maintenance'I have never agreed on since delivery. Total amount extra charged on my statement is: R 42 160.16.

*********, dishonest and very unprofessional business.

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Replies (1)
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Pricilla M's update04 Dec 2019, 14:40
Reviewer Update
Thank you.

Only communicate with me via e-mail if you wish to resolve this.

Regards
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