Discovery Insurance the worst insurance company you can insure with

I was involved in an accident in July, yes July the 27th whi my claim was approved by Discovery. It took renew-it Sandton from the whole August and September for them to fix my car only after I had made hello Peter complaint. On the 28th of September. Immidiately I alert them to the right hand side of the vehicle that was not fix, my aircon no longer working, back whiper was removed. They advise me to lodge with Discovery because the assessors had not authorized those repays. I lodged a complain same day. Behold from that day I received every excuse you can think of for why the repairs where not authorized. After a month of numerous calls I send an email informing them I am going to the ombudsman man on the 1st Nov I got a call from Renew it stating I must bring the car in for repairs, you would think the least after all that I have been through the would have prepared a courtesy car while they finally decide to repair my car. But the did not and because I requested courtesy car I have not heard from them since I guess it another month I have to wait while the decide if I deserve some decent service. How the hell do you keep my car for 2 months not fix a ll the damage take another month to decide to fix the damage you should have in the first place.!!! Now after requesting for a courtesy car you I am again given the silent treatment joining Discovery was the worst decision I have ever made. I AM CANCEL MY CAR AND LIFE INSURANCE WITH THEM AND I DEFINITELY MEETING THEM AT THE OMBUDSMAN. THANK YOU FOR TAKING MY MONEY FOR NOTHING