DISCOVERY INSURANCE - THE WORST EXPERIENCE - DONT USE THEM

Had an motor accident on 01/01/2021, car was taken to a Discovery approved panel beater. After two weeks, i was told that the panel beater was not on their list and i should uplift the vehicle at my own cost. After many calls and emails, Discovery then advised that the panel beater is approved, 1 month later. Car was fixed 3 months later, claims consultant wanted to pay me out for this claim numerous of times even when the car was in my possession. Vehicle repairs were not up to standard, ended up sending the vehicle back. Shoddy workmanship is very evident. Car is still not repaired correctly. A PI was appointed to assess my car and confirmed the same, as the other clients also had issues with the repairer in question. Fast forward 17/01/2022, still waiting on Discovery to advise. More than 50 emails and numerous calls. Claims team, wants me to take it back to the same repairer. This level of service is beyond pathetic. I am not sure how in this day and age companies like this still exist. I honestly have run out of options, escalated this matter numerous of times and still have a car with doors that don't close properly. I have lodged the same with the ombudsman.