1 reviews | Active since Aug 2012
Discovery Insurance Poor service
<p>Good day.</p> <p> </p> <p>Last week Tuesday I made contact with Discovery insure to review my insurance policy, remove my access payment and to find out how much it will be to add a courtesy car to the policy. The consultant said he must refer the request to the underwriter and he will get back to me.. On Saturday I called again and the excuse was that they where operating with skeleton staff due to the holiday and they can only get back to me on Monday. Almost a week has lapsed and still no word from Discovery Insure. Very poor and unsatisfactory service from a provider that is more than will to debit my account every month!! </p>
Thank you for your comment.
We have escalated your concerns to our servicing management team for a speedy resolution.
We apologise for the delayed and lack of service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for your comment.
We have escalated your concerns to our servicing management team for a speedy resolution.
We apologise for the delayed and lack of service experienced.
Regards,
Sekgobola
Discovery Insure
