WM
Wendy M

1 reviews | Active since Mar 2026

21 May 2026, 06:52

Discovery insurance ****med me

My claim was rejected, instead of relieving my stress, the insurance added. Me taking a car insurance was for me to be at peace but instead I feel like I was ****med.

Claim rejected with zero assistance and now I'm suffering

0
Replies (3)
Discovery Insure
Discovery Insure's reply21 May 2026, 08:35
Official
Good day

Thank you for bringing this matter to our attention. We acknowledge your concerns regarding the outcome of your claim and the experience you have had.
While we understand your frustration, please note that we take all feedback seriously. Your case will be looked into, and we will review the details of your claim and the service provided during the process.

Regards
Discovery Insure
Discovery Insure
Discovery Insure's reply25 May 2026, 12:31
Official
Good day

Kindly note that the claim was rejected as the policy was cancelled on 27 March, while the claim was submitted on 31 March. Thank you for your understanding and cooperation.

Regards
Discovery Insure
WM
Wendy M's update28 May 2026, 07:07
Reviewer Update
That is impossible and a lie,I never canceled the policy, and who canceled on my behalf?I gave the discovery consultant William my claim number yet the response is not even a true reflection.

the accident was on the 03/03/2026 and the claim process took the whole month with no sense of urgency ad poor service. Even now my case is not looked into. Can you please relook in to my claim.