BA
Brett A

1 reviews | Active since Jul 2024

18 Jul 2024, 07:59

Discovery insurance is the worst.

My car was damaged 7 weeks ago by a client of Discovery car insurance. After 67 emails to the 3 different brokers involved in the settlement IHAVE NOT HAD A SINGLE REPLY. They still haven't paid for the damage to my car and continue to ignore me even though there accesor has given the go ahead to pay for the damage. I had to send so many documents to each separate broker and fill in numerous forms. I have losty car for 7 weeks now. As I cannot afford to pay the panel beaters. Even though the accesor has ok'd the payment... Nothing has happened.

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Replies (2)
Discovery Insure
Discovery Insure's reply18 Jul 2024, 08:26
Official
Hi Brett

We acknowledge your query and will assist you as soon as possible.

Regards
Discovery Insure
Discovery Insure
Discovery Insure's reply18 Jul 2024, 10:39
Official
Good day Brett, 

  
 Thank you for bringing your concerns to our attention.
  
 Our apologies for any inconvenience experienced in dealing with us recently.
  
 Please can you assist with sending us your claim details so that we may have matter attended to and contact made with you to assist further.
  
  Regards
  Discovery Insure