1 reviews | Active since Jun 2015
Discovery Insurance from HELL
On the 31st of August someone drove into the left passenger side of my brand new vehicle causing minor damages amongst others,my left side mirror ,left passenger door and beading of my car .I received a call from Theo from Discovery CEO office who informed me that my car has been towed to their preferred panel beaters namely Nu Wagen . My vehicle has been sitting at the panelbeaters for almost 4 weeks. No work has been carried out on repairs . Reason given,awaiting spares this is after I have been informed by Wesley from Nu Wagen that the spares has arrived. My car is still standing in what appears to be a s**** yard cramped up next to s**** cars in the sun incurring even further damages. I am concerned about safe keeping and safety of my car. My courtesy car is due to be returned once again leaving me immobile. Discovery as well as Nu Wagen gives me conflicting messages. I have incurred a lot of cost including time off work because of this. Is this what I am paying Discovery R1 100 a month for. It's sad that I have insurance yet the service is non existent. I am the one calling and following up nor the other way around. no close to a solution and no feedback EVER
Good Day,
Thank you for taking our call. As we discussed, we will give you an update on the progress of your car during the co**** of next week.
Regards,
Theo Mokhine
discovery Insure
Good Day,
Thank you for taking our call. As we discussed, we will give you an update on the progress of your car during the co**** of next week.
Regards,
Theo Mokhine
discovery Insure
Good day Melonae
Thank you for contacting us.
We have discussed this with Theo has he has confirmed that he has contacted you and he is busy addressing your concerns.
Regards
Preveshen
Discovery Insure
Good day Melonae
Thank you for contacting us.
We have discussed this with Theo has he has confirmed that he has contacted you and he is busy addressing your concerns.
Regards
Preveshen
Discovery Insure
