Discovery Insurance

Bad Experience I had with Discovery

I had a accident 3 months ago (22 March 2022), *the guy bumped into my car. *the necessary details were exchanged between me and the guy *took pictures of the damage *went to the police station *we submitted the quotations for the cars *the claim was submitted to the guy's insurance "Discovery Insure" *after that Discovery failed to update us on the status of the matter *no phone call no email updates as we had to keep phoning emailing them *and around 22 May 2022 the guy that bumped into my got his car fixed via his insurance "Discovery insure" while they gave me the run arounds without any feedback *from there I kept sending emails requesting feedback as to when will they will fix my car as they already fixed that guy's car (the guy that bumped into my car) *then on the 15th of June 2022 they came back to me with a settlement that was way less and claimed that I caused the accident *funny enough their client responded to that very mail and told them that I wasn't at fault, so based on Discovery insure they wanted to settle on a 75/25% settlement *25% I had to pay towards them for the to fix their client's car *and I was going to get 75% of the settlement but still they wanted to subtract 25% of off that 75% settlement *Even now my car is not fixed and they're giving me the run around, and also their client pleaded with them to get my car fixed.