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jabulile.sibeko jabulile.sibeko

1 reviews | Active since Jul 2017

05 Jul 2017, 10:57

Discovery Insurance Continue to debit my account with no authorization

<p>I was approached by Discovery sales people after I purchased my BMW 228i in August 2016 for a quote the first consultant (I cannot rememeber his name was a black male) and I gave him all my necessary details i.e. bank account details, home address all info required for a quote however their quote was higher than budget insurance which is my current insurance company I explained this to him he triked by all means bringing down the rate but I informed him I was no longer interested several months later I was called by an Indian male consultant who asked why I hadnt taken up the insurance I explained that it was due to the impcompetence of the first consultant who said he would get back to me but never did etc. I find out now after checking my account details that they have bben debiting my account without my consent. I spoke to Anna who said they will investigate and informed me that they have been debiting my account since October 2016 until now. I want to kn ow how on earth they gain access to my account without my authorization! I want my money back over R12 000 to be pricise! This is *****! I did not sign or verbally agree to doing business with discovery and they still debited my account months on end.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply05 Jul 2017, 16:36
Official

Thank you for taking my call.

As discussed, please allow us the opportunity to investigate your concerns, we will provide feedback before end of the week.

Regards,

Sakhe

Discovery Insure