KB
Kaylene B

1 reviews | Active since Aug 2020

11 Apr 2024, 09:23

Discovery Insurance Claim - Bongeka Sawutana

Submitted a claim for Portable Possessions item was assisted by Bongeka Sawutana, Discovery Insure Consultant , Claims Department, Sandton Branch. Bongeka provided prompt assistance and clear requirements on what was needed to process my claim. While on the phone with her, information was provided to me via email. I was able to provide her with the required documents the same day and confirmation of approval of claim was provided within less than an hour after I submitted all the documents she requested. Bongeka was super efficient and handled everything with utmost professionalism. Thank you Bongeka

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Replies (1)
Discovery Insure
Discovery Insure's reply11 Apr 2024, 09:38
Official
Good day Kaylene

Thank you so much for your kind words! We really appreciate your compliment, and it means a lot to us. We are glad that we were able to meet your expectations and provide you with a positive experience.

Regards
Discovery Insure