KN
Katinka N
1 reviews | Active since Aug 2021
20 Aug 2025, 07:54
Discovery insurance cancelation frustration
They wrongly deducted a premium from my account for insurance that I cancelled. They promised to pay back my money, but its almost a month later and I still haven't received anything back. Super frustrating!!
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Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
20 Aug 2025, 07:58Good day Katinka
Thank you for bringing this to our attention and please accept our apologies for the frustration we've caused. We'll investigate this and revert with feedback as soon as possible.
Regards
Discovery Insure
Thank you for bringing this to our attention and please accept our apologies for the frustration we've caused. We'll investigate this and revert with feedback as soon as possible.
Regards
Discovery Insure
Discovery Insure's reply20 Aug 2025, 07:58
Official
Good day Katinka
Thank you for bringing this to our attention and please accept our apologies for the frustration we've caused. We'll investigate this and revert with feedback as soon as possible.
Regards
Discovery Insure
Thank you for bringing this to our attention and please accept our apologies for the frustration we've caused. We'll investigate this and revert with feedback as soon as possible.
Regards
Discovery Insure
Discovery Insure's replyOfficial
10 Sept 2025, 12:14Good day Katinka
Thank you again for bringing this to our attention. We can confirm that the incorrectly collected premium has been refunded into your bank account and you should have received this by now. Again, please accept our sincerest apologies for this error and the frustration we've caused.
Regards
Discovery Insure
Thank you again for bringing this to our attention. We can confirm that the incorrectly collected premium has been refunded into your bank account and you should have received this by now. Again, please accept our sincerest apologies for this error and the frustration we've caused.
Regards
Discovery Insure
Discovery Insure's reply10 Sept 2025, 12:14
Official
Good day Katinka
Thank you again for bringing this to our attention. We can confirm that the incorrectly collected premium has been refunded into your bank account and you should have received this by now. Again, please accept our sincerest apologies for this error and the frustration we've caused.
Regards
Discovery Insure
Thank you again for bringing this to our attention. We can confirm that the incorrectly collected premium has been refunded into your bank account and you should have received this by now. Again, please accept our sincerest apologies for this error and the frustration we've caused.
Regards
Discovery Insure