CP
Chandre P
1 reviews | Active since Mar 2025
20 Mar 2025, 15:51
Discovery Insurance - 3 weeks for answers
After 3 weeks of back and forth with Discovery Insurance for my car , with no help and no one following up after they said they would !
I lovely gentleman Thabang Mpyana In Retentions Dept helped me in under 10mins ! Thank you for helping so kindly
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Discovery Insure's replyOfficial
20 Mar 2025, 16:01Hi Chandre
Thank you for speaking to us and taking the time to share your experience with us. We sincerely apologize for the challenges you faced during your interactions with our team. We understand how frustrating it can be when issues are not resolved promptly.
We are thrilled to hear that Thabang Mpyana from the Retentions Department was able to assist you quickly and effectively. We will certainly pass along your kind words to him, as recognition for his dedication to helping our clients.
Your feedback is invaluable to us, and we’ll continue to work on improving our processes to ensure a better experience for all our clients in the future.
Regards
Discovery Insure
Thank you for speaking to us and taking the time to share your experience with us. We sincerely apologize for the challenges you faced during your interactions with our team. We understand how frustrating it can be when issues are not resolved promptly.
We are thrilled to hear that Thabang Mpyana from the Retentions Department was able to assist you quickly and effectively. We will certainly pass along your kind words to him, as recognition for his dedication to helping our clients.
Your feedback is invaluable to us, and we’ll continue to work on improving our processes to ensure a better experience for all our clients in the future.
Regards
Discovery Insure
Discovery Insure's reply20 Mar 2025, 16:01
Official
Hi Chandre
Thank you for speaking to us and taking the time to share your experience with us. We sincerely apologize for the challenges you faced during your interactions with our team. We understand how frustrating it can be when issues are not resolved promptly.
We are thrilled to hear that Thabang Mpyana from the Retentions Department was able to assist you quickly and effectively. We will certainly pass along your kind words to him, as recognition for his dedication to helping our clients.
Your feedback is invaluable to us, and we’ll continue to work on improving our processes to ensure a better experience for all our clients in the future.
Regards
Discovery Insure
Thank you for speaking to us and taking the time to share your experience with us. We sincerely apologize for the challenges you faced during your interactions with our team. We understand how frustrating it can be when issues are not resolved promptly.
We are thrilled to hear that Thabang Mpyana from the Retentions Department was able to assist you quickly and effectively. We will certainly pass along your kind words to him, as recognition for his dedication to helping our clients.
Your feedback is invaluable to us, and we’ll continue to work on improving our processes to ensure a better experience for all our clients in the future.
Regards
Discovery Insure