Discovery Incompetence

I have had a penalty deducted from my bank account because i supposedly had not removed the tracking systems from my vehicles. The trackers were removed by C-track on the 28 February 2018 the last day of the cover with Discovery, now due to Discovery and C-track not communicating with one another i am being punished and footing the bill. To have the debit order reversed costs money (where i foot the bill for Discovery's incompetence). I am no longer a client of Discovery because of such incompetence and now i still get hit with account when i have done everything Discovery requires from me.

You are just a number and not a client in the eyes of Discovery and they go out of their way to make your life difficult for no reason.