1 reviews | Active since Apr 2019
Discovery gives terrible service
I have been with Discovery for 13 years and the last 6 months have been the most frustrating I have ever experienced! First, joining Discovery bank and wanting to move all my debit orders to discovery caused to many issues to count! My policy lapses because Discovery bank didn’t accept debit orders, causing my policy to lapse! Our discovery trackers don’t work any more! Also submitted the first ever claim with Discovery Insure for lightning damage. They advise from claim submission date to processing should take 3-4 days. Week 2 already and they keep promising me resolution but no luck even they the claim is approved. Phoned them yesterday and they said the supplier quote will be submitted cob yesterday and did not get submitted. Phoned them this morning and the supplier doesn’t work on Saturday’s after I asked them if they do which they confirmed they do. I have had my electronic components for a week now. I don’t recommend discovery anymore! I must have spoken to over 20 discovery consultants over the last 6 months and the majority have **** and not keep their word! Don’t sign up!
